🇺🇸 USA Domestic & Worldwide Free Shipping🇺🇸

 About Shipping

Gold & Cherry use premium carriers For reliable fast deliveries, We provide you the option to choose between 2 shipping methods:

1.FREE Standard/Airmail shipping (USPS/UPS & More):  3-14 business days delivery 
(Possible delays of up to 30 working days in some countries during current Covid-19 outbreak)

2. Priority/Express Shipping (DHL/UPS/USPS EXPRESS): PAID 1-5  Business days delivery 
(Possible delays of up to 7 working days in some countries during current Covid-19 outbreak)

TRACK ORDERS

To check your tracking status paste a valid tracking number and click "Track"

About Tracking

Tracking information should be provided within 1-3 Business days Via mail from support@goldandcherry.com
once provided with a tracking code you can track your order:

  • Copy the tracking code provided on your account with us or from your order shipping confirmation email (*look for email from support@goldandcherry.com, please also check spam box)
  • Paste the tracking code in the text box and click "Track" 

In case the tracker does not recognise your tracking number please contact support@goldandcherry.com

Your Tracking can show any one of this shipping status :

  • "delivered" - will show only once the item is delivered to the address  
  • "in Transit" - while in transit the item will go Via stations on its way to your final address, each station will show up on the tracking history list.
  • "Shipping label created"- Your item is already picked up by carrier and its whereabouts will show on its next station. 
  • "Pick up" - in case of failed delivery attempts,  or remote locations you might be requested to pick up your goods from your local post office. you shall do that within 7 days or you risk losing your item without reimbursement. 
  • "not found" - sometimes it might take up to 7 days for tracking to show up on the online tracking system. please try tracking 7 days after purchase.
  • "Alert" - in case of address format error or unresolved customs issues, the item will be destroyed by the post office or sent back to sender. if you see this status please email support for solution support@goldandcherry.com
  • "undelivered" - In case of Multiple failed delivery attempts to the provided address the item might be destroyed by the shipping carrier. 

Duty costs

Gold & Cherry uses the best shipping carriers and agents , we guarantee full delivery protection with every purchase , US domestic orders have no duty collection. International shipments (outside US) may have local customs fees / Duty costs / Import taxes collected and cannot be reimbursed.

* We make an effort to ship the goods same day you place the order.
* Remote locations- Please note that some address are consider to be remote by DHL/UPS, in a case of a remote location the goods will be shipped via Airmail and the express shipping fee (if applied) will be refunded, you can check your address in this list here