We believe that every item we sell need to get to his buyer as soon as possible, and with lowest cost as possible, this is why we give the option to choose between 2 shipping methods:
1. Free Air mail shipment - 10-20 business days
2. DHL/UPS shipping - 2-5 Business days*
We make an effort to ship the goods as soon as you place the order, and in Air mail the package leave our warehouse up to 24 hours after the order, in the DHL/UPS shipment it will be shipped in within the same business day.
* Remote locations- Please note that some address are consider to be remote by DHL/UPS, in a case of a remote location the goods will be shipped via Air mail and the shipping fee (if applied) will be refunded, you can check your address in this list here
Gold and Cherry do the best to use shipping agents that will known for very high rate of customs clearance, the Air mail Shipment have over 99% customs clearance while DHL/UPS have a 92% custom clearance.
Any customs fee / Duty cost that might apply will not be reimbursed.
Tracking information should be provided within 24-72 hours Via mail from firstname.lastname@example.org
once provided with a tracking code you can track your order using 3 simple steps:
Your item status can show any one of this options :