🇺🇸 Free express shipping code "Gold2021" Domestic and Worldwide

TRACK ORDER

Thank you for choosing Gold & Cherry. Once your order is fulfilled you will be given your tracking number Via email, you can paste your tracking number in the text box below .

Tracking Statuses

Tracking information should be provided within 24-72 hours Via mail from support@goldandcherry.com
once provided with a tracking code you can track your order:

  • copy the tracking code provided on your order shipping confirmation email or log in to your account with us (*if you did not find it look for email from support@goldandcherry.com, please also check spam box)
  • Paste the tracking code in the text box and click "Track" 

Your item status can show any one of this options :

  • "delivered" - will show only once the item is delivered to the address  
  • "in Transit" - while in transit the item will go Via stations on its way to your final address, each station will show up on the tracking history list.
  • "Shipping label created"- Your item is already picked up by carrier and its whereabouts will show on its next station. 
  • "Pick up" - in case of failed delivery attempts,  or remote locations you might be requested to pick up your goods from your local post office. you shall do that within 7 days or you risk losing your item without reimbursement. 
  • "not found" - sometimes it might take up to 7 days for tracking to show up on the online tracking system. please try tracking 7 days after purchase.
  • "Alert" - in case of address format error or unresolved customs issues, the item will be destroyed by the post office or sent back to sender. if you see this status please email support for solution support@goldandcherry.com
  • "undelivered" - In case of Multiple failed delivery attempts to the provided address the item might be destroyed by the shipping carrier. 

In case the tracker does not recognise your tracking number please contact support@goldandcherry.com.

About Shipping

In order to deliver as soon as possible, keeping costs low as possible , We provide you the option to choose between 2 shipping methods:

1. Standard/Airmail shipping - 5-30 business days delivery (Possible delays of up to 30 working days in some countries during current Covid-19 outbreak)

2. Priority Shipping (DHL/UPS/USPS EXPRESS) - 2-5  Business days delivery* (Possible delays of up to 6 working days in some countries during current Covid-19 outbreak)

We make an effort to ship the goods same day you place the order, and in Air mail the package leave our warehouse up to 3-24 hours after the order is made.

* Remote locations- Please note that some address are consider to be remote by DHL/UPS, in a case of a remote location the goods will be shipped via Airmail and the express shipping fee (if applied) will be refunded, you can check your address in this list here

Duty cost

Gold & Cherry uses the best shipping carriers and agents , we guarantee full delivery protection with every purchase , US domestic orders have no duty collection. International shipments (outside US) may have local customs fees / Duty costs / Import taxes collected and cannot be reimbursed.